NTUC FairPrice has apologized to a Muslim couple after one of its staff members insisted that complimentary snacks provided to Muslim customers during Ramadan were only for Malays.
Jahabar Shalih, 36, and his wife Farah Nadya, 35, said that they were doing their usual grocery shopping with their two young children at Our Tampines Hub’s NTUC FairPrice outlet on Sunday evening when a male employee “shooed” them away from the snack stand, according to Channel News Asia.
Jahabar is Indian, while Farah is Indian-Malay.
On Sunday, Farah recounted her experience in a Facebook post, which has garnered over 1,000 reactions.
Jahabar said he decided to check out the Iftar Bites station in the supermarket after his wife alerted him to the initiative. Muslim customers are given refreshments, such as canned drinks and Milo packets, 30 minutes before and after iftar, the meal taken after evening prayers during Ramadan.
FairPrice Group rolled out its Iftar Bites station on Mar 23, offering complimentary beverages with snacks or dates at 60 of its outlets to Muslim customers during the month-long Ramadan period. Muslim customers are given refreshments, such as canned drinks and Milo packets, 30 minutes before and after iftar, the meal taken after evening prayers during Ramadan.
When Jahabar asked the male employee what he meant, the man, who was not identified, only repeated that “India cannot take”.
FairPrice said it is aware of the post on social media, adding that it has engaged the couple “to address their concerns” and have closed the matter “amicably”.
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