Most Vietnamese hospitality personnel show long-term commitment to jobs: survey

Sixteen percent would switch to other jobs if they find a new opportunity while the rest didn’t want to stay on with the industry, according to a survey by Hotel Job, a leading recruitment website in Vietnam’s tourism industry.

The survey interviewed 586 personnel working at restaurants and hotels in popular tourism hotpots like Ho Chi Minh City, Hanoi, Da Nang, Hoi An, Phu Quoc and others from April to June after the government lifted Covid restrictions and reopened its borders to foreign tourists after two years.

The top reasons that the hospitality personnel want to commit long-term to their current jobs are skills improvement, stable income, connection build-up, flexible working hours and career promotions.

However, half of surveyed respondents are unsatisfied with their current incomes that range from VND9-30 million ($384-1,281) a month depending on positions.

The tourism industry has been facing a severe labor shortage after reopening.

According to the latest report by the Vietnam National Administration of Tourism, Vietnam is among the top countries to have lost the most tourism staff due to the pandemic crisis.

In 2020, about 52 percent of tourism workers had quit or switched jobs.

Starting March 15, Vietnam has allowed quarantine-free entry and resumed its pre-pandemic visa exemption policy for citizens from 24 countries, including Japan, South Korea and EU members.

The country also lifted most Covid restrictions.