Business need 32 hours to complete each government procedure

The Administrative Procedure Compliance Costs Index, which surveyed 3,092 businesses last year, found that, with the national database on property incomplete and a lack of linkages between various government bodies, paperwork is a burden for companies.

Though the government has been calling for Internet adoption to simplify administrative procedures, only 5% of companies submitted their paperwork online and 1% received the results online.

No business was able to pay property tax online.

Despite major reforms in land administration procedures in recent years, the government and localities need to make more efforts to improve the ease of doing business, the survey said.

Technology adoption and perfecting the property information database are key to resolving the issues, it said.

The 2022 Provincial Competitiveness Index, released in April, found 42.9% of companies saying the burden of administrative procedures caused them to delay or cancel business plans last year.